We provide solutions to help you expand into markets, make informed decisions, and stay ahead of trends.
Deliver personalised email campaigns that engage audiences and drive measurable cost-effective results.
Drive direct connections with precision-targeted telemarketing supported by verified, compliant data.
Create impactful, personalised direct mail campaigns with seamless design, printing, and distribution.
Inspire action and increase donations with donor specific data, and multi-channel campaigns.
Centralised marketing drives consumer demand to franchisees while maintaining brand consistency.
Engage buyers at the key point in their purchase journey through behavioural data and accurate tailored messaging.
Join us as an Agency Partner to gain access to high quality consumer and business data sets and behavioural insights.
Influence voters with precise targeting, rapid polling, and multi-channel outreach strategies.
We provide solutions to help you expand into markets, make informed decisions, and stay ahead of trends.
Deliver personalised email campaigns that engage audiences and drive measurable cost-effective results.
Drive direct connections with precision-targeted telemarketing supported by verified, compliant data.
Create impactful, personalised direct mail campaigns with seamless design, printing, and distribution.
Inspire action and increase donations with donor specific data, and multi-channel campaigns.
Centralised marketing drives consumer demand to franchisees while maintaining brand consistency.
Engage buyers at the key point in their purchase journey through behavioural data and accurate tailored messaging.
Join us as an Agency Partner to gain access to high quality consumer and business data sets and behavioural insights.
Influence voters with precise targeting, rapid polling, and multi-channel outreach strategies.
“we”, “us” and “our” refer to PulseAi. “staff” and “users” means all of those who work under our control, including employees, contractors, agents, interns etc. “agents” include any third party who may do business on behalf of or for another person and includes clients, contractors, subcontractors, suppliers, consultants, lawyers, accountants, lobbyists, sales agents, brokers, and franchisees.
This Policy sets out PulseAi’s Anti-Bribery and Corruption (“AB&C”) zero risk appetite and outlines the principles that form the foundation for our AB&C framework that enables us to prevent, detect and respond to Bribery and Corruption risks and to comply with AB&C laws in the jurisdictions in which we operate.
This Policy applies to the PulseAi Group, its Directors (Executive and non-Executive), Employees and Third Parties acting for or on behalf of the Group. The Policy covers any activity or behaviour undertaken during the course of, or in connection with, employment or acting on behalf of the Group, regardless of the geographical location in which that activity or behaviour occurs. This Policy applies to all Group entities, including those that have delegated operational responsibility. For those parts of the Group that are impacted by foreign or local laws, regulatory requirements or contractual obligations that conflict with this Policy must comply with the more stringent standard and ensure that local laws are not contravened.
The Senior Executive Team are responsible for all aspects of the implementation and management of these arrangements, unless noted otherwise. PulseAi Group, its Employees, Directors, and Third Parties, must be aware of and understand the AB&C obligations and requirements in order to address, and protect the Group and its people from Bribery and Corruption risks. Managers and supervisors are responsible for the implementation of these arrangements within the scope of their responsibilities and must ensure that all staff under their control understand and undertake their responsibilities accordingly.
We actively oppose and condemn bribery and corruption in all its forms. We conduct all our business in an honest and ethical manner, while acting professionally, fairly and with integrity in all business dealings and relationships. We do not permit the making of any inappropriate promises, gifts, or excessive hospitality to Foreign Public Officials in order to achieve unfair advantage or benefit and resist any efforts made by others (including suppliers, customers or clients) to unfairly affect any official decision-making process in order to achieve unfair advantage or benefit.
PulseAi is represented by its staff who must at all times adhere to this policy and the underlying values. We do not encourage contributions to political parties and discourage facilitation payments as a means of doing business. We do encourage charitable donations and sponsorships provided they are ethical and legal under local laws and practices. Our business partners and Agents are expected to implement and enforce effective systems to counter bribery. Through the reporting mechanism provided by Australian authorities, we will always document and report any breach or contravention of the law that is brought to our attention.
Our staff are required to undertake properly documented, reasonable and proportionate AB&C due diligence prior to entering into a relationship with agents. All staff engaging with a prospective agent should gather and record sufficient information to ensure adequate due diligence is conducted.
Where necessary, our staff are advised to seek and fully document independent legal advice in the preparation of the agency agreement.
Prior to making a payment to an Agent, staff should take steps to:
We require our staff to monitor Agent action and behaviour throughout the life of the business arrangement and immediately alert management to any red flags. As a minimum, staff should be aware of the following Common Red Flags when working with agents:
We recognise that social or charitable works done to build goodwill with a government or community may also be perceived as an attempt to enhance the personal interests of a Foreign Public Official and may be considered a form of Bribery. We therefore conduct, reasonable and proportionate Anti-Bribery due diligence on any CSR programs the company engages in, prior to entering into a relationship with a beneficiary of a CSR program. The types of CSR programs permitted by the company are dependent upon individual review and approval by the CEO and where required Legal Counsel. CSR programs may have a limitation placed on their value to demonstrate our accountability for such programs, as well as to assist with reporting processes. We take the same care and cautious approach when considering local gift-giving practices and contributing to CSR programs. The due diligence is conducted via a comprehensive assessment of a beneficiary and involves a process of research of independent and publicly available sources of information, together with a series of meetings and interviews. As a prerequisite, the beneficiary, its relatives, and associates must not be Foreign Public Officials. Once this is confirmed and verified, the staff member(s) undertaking the assessment must consider:
We foster a culture of speaking up to encourage reporting of any suspicion of a Bribery and/or Corruption incident, or other concerns relating to AB&C without fear of reprisal. We promote and encourage our employees and clients to uphold their ethical integrity to call out and report any corrupt practices. We work to ensure all Eligible Persons understand:
Whistleblowing is positively approached. We strive to create an environment where people feel comfortable in sharing any concerns or comments in relation to ethics and practices conducted by our business. Staff are informed during the onboarding process (Business Code of Conduct) that whistleblowing is not considered “dobbing in a mate”, but rather “doing the right thing” – and will be supported in the greatest and truest sense by senior management.
We strive to protect whistleblowers from any reprisal. To protect the eligible whistleblower, we advise reports to be made anonymously. They should not try to conduct their own investigations nor contact the target of the legal complaint. We highlight that there will be no reprisal for reporting and the identity and contact details will not be disclosed unless formally required and consented. Any perceived threat to an individual or organisation’s ability to report a concern or to exercise their whistleblowing rights will be thoroughly examined with appropriate legal and/or disciplinary action taken against anyone found to be inhibiting the ability of an individual or organisation to report Bribery and Corruption concerns or exercise their whistleblowing rights, internally or externally.
Our employees are educated on the acceptable practices surrounding hospitality, gift giving, sponsored travel and entertainment. Our employees are required to report any hospitality/entertainment, gift giving, or sponsored travel they have been offered to their reporting manager immediately. Outside of reasonable hospitality, our employees are not permitted to provide gifts, sponsored travel, or entertainment to anyone external to the business without prior consent.
Our staff are required to declare when they are asked to pass on gifts on behalf of another and will report this immediately to their reporting manager, and CEO. PulseAi expects that reasonable judgement will be exercised by employees for the purpose of giving and receiving gifts. All gifts given and received by employees must be reported to the CEO, or their reporting manager, so that these can be documented appropriately. In any cases where the employee does not feel as though a gift received is within the reasonable threshold, they are required to report this immediately to the CEO, or their reporting manager – and may be required to assist with further investigation if necessary.
We require all current and proposed employees to disclose all potential conflicts of interests to their reporting manager immediately. This manager is then required to report these conflicts of interests, at the soonest possible time, to the CEO.
We require our employees to declare any potential conflicts of interest to the CEO, or their reporting manager, at the commencement of their employment. Should any potential conflicts of interest arise during their tenure, employees are asked to flag these immediately with the CEO, or their reporting manager. If no new conflicts of interests have arisen throughout the year, the employee will be asked to renew or update their declarations on an annual basis. This will be either annually on the anniversary of their employment start date, or in line with the financial or calendar year.
We will take all necessary measures to remedy any breach of this policy including the use of our disciplinary or contractual processes where appropriate.
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